Antidote Privacy Policy
Privacy Policy
Effective date: June 27, 2026
Antidote Pest Solutions LLC ("Antidote Pest," "we," "us," or "our") operates antidotepest.com and provides residential pest control services in the West Valley area of Maricopa County, Arizona. This policy explains what information we collect, how we use it, and the choices you have.
If you have questions, contact us at contactPHX@antidotepest.com.
Information we collect
We collect information you give us directly when you:
- Request a quote, schedule service, or contact us through a form on our site
- Become a customer or sign a service agreement
- Call, text, or email us
This may include your name, phone number, email address, service and billing address, ZIP code, property details, and payment information.
We also automatically collect limited technical information when you visit our site, including your IP address, browser type, pages viewed, and similar analytics data, through cookies and tracking tools.
How we use your information
We use your information to:
- Provide, schedule, and perform pest control services
- Process payments and manage your account
- Respond to your inquiries and send service updates
- Send appointment reminders and follow-up communications
- Improve our website and services
- Send marketing and promotional messages, where you have not opted out
Text messaging (SMS)
If you provide your phone number and opt in, we may send you SMS text messages about appointments, service reminders, account updates, and promotions.
- Message frequency varies.
- Message and data rates may apply.
- Reply STOP to any message to opt out at any time. Reply HELP for help, or contact us at adminPHX@antidotepest.com.
- We do not sell or share your mobile opt-in information or phone number with third parties or affiliates for their marketing purposes. Mobile information will only be shared with service providers that help us deliver our own messaging, and only as needed for that purpose.
Your consent to receive text messages is not a condition of purchasing any service.
How we share your information
We do not sell your personal information.
We share information only with service providers who help us run our business, and only as needed to provide their service to us. These include:
- Our customer and field management system (FieldRoutes)
- Our payment processor (FieldRoutes)
- Our website host (Wix)
- Analytics and advertising providers (Google Analytics)
- Our text messaging provider (VoiceForPest, Twilio)
We may also disclose information if required by law, to enforce our agreements, or to protect the rights, safety, or property of Antidote Pest, our customers, or others.
Cookies and tracking
Our website uses cookies and similar technologies to operate the site, remember preferences, and measure traffic. You can control cookies through your browser settings. Disabling cookies may affect how parts of the site work.
Data retention
We keep your information for as long as needed to provide services, maintain your account, comply with legal and tax obligations, and resolve disputes. When information is no longer needed, we delete or anonymize it.
Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your choices and rights
You may:
- Opt out of marketing emails using the unsubscribe link in any message
- Opt out of text messages by replying STOP
- Request access to, correction of, or deletion of your personal information by emailing adminPHX@antidotepest.com
Children's privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.
Third-party links
Our site may link to third-party websites. We are not responsible for the privacy practices of those sites. Review their policies separately.
Changes to this policy
We may update this policy from time to time. The "Effective date" above shows when it was last revised. Material changes will be posted on this page.
Contact us
Antidote Pest Solutions LLC
4539 N 22ND ST STE N PHOENIX, AZ, 85016, USA
adminPHX@antidotepest.com
(623) 473-1243